p-ISSN 2980-4868 | e-ISSN 2980-4841
The Role of Human Capital Investment in
Improving the Quality of Human Resources (HR) in Education in the Digital Era
Tinneke Sumual1*, Harol Lumapow2, Victory Rotty3
Universitas Negeri Manado, Indonesia
Emails: tinnekesumual@unima.ac.id1, harolrlumapow@unima.ac.id2, viktoryrotty@unima.ac.id3
ABSTRACT
In the rapidly developing digital era, the
quality of human resources (HR) in the education sector is one of the
determining factors for the success of national development. Improving HR
quality through investment in human capital, such as education and training, is
very important to face the challenges of globalization and increasingly
advanced technology. This study aims to determine the role of human capital
investment in improving the quality of human resources (HR) in education in the
digital era. This study uses a qualitative research method. The data collection
technique in this study is through literature studies. The data that has been
collected is then analyzed in three stages, namely data reduction, data
presentation, and concluding. The study results show that investment programs
in human capital, implemented through training and education, not only improve
the technical skills of educators but also strengthen their dedication to the
profession and social responsibility. In addition, health insurance included in
this investment ensures that individuals can work optimally, improving overall
educational performance. The importance of investment in human capital in the
education sector is reflected in its influence on the competitiveness of
academic institutions. Educational organizations with quality human resources
will be better able to attract students and produce graduates ready to compete
in the international job market. Therefore, developing human resource capacity
through training, continuing education, and opportunities to attend seminars is
a strategic step that educational institutions need to take.
Keywords: Human Capital
Investment, Quality of Human Resources, Education.
INTRODUCTION
In the rapidly developing digital era, the
quality of human resources (HR) in the education sector plays a crucial role in
the success of national development (Yasir & Gunawan, 2024).
Technological advances and globalization have changed the world of work,
demanding constantly evolving skills and knowledge. Therefore, improving the
quality of human resources is a must, primarily through investment in human
capital, such as relevant education and training.
Investment in human capital can be
interpreted as the knowledge, skills, competencies, and other attributes that
individuals possess to support economic activities (Purwanti & Kurnia, 2024). The
quality of human capital is essential because, without good human resources,
physical capital will not have significant meaning. Investments in human
resources can be made through education, health services, and appropriate
skills training (Innocenti & Golin, 2022).
Education oriented to developing digital
skills and innovation is essential to prepare educators and learners to face
increasingly complex challenges (Ridwan, 2021).
Investment in human capital not only improves individual competence but also
strengthens national competitiveness. In addition, continuous training for
educators is urgently needed to adopt modern teaching methods that support a
more effective learning process to the demands of the times.
To face the challenges of globalization and
increasingly advanced technology, the quality of human resources in the
education sector is the central pillar in creating a competitive generation
that can adapt to dynamic changes. Therefore, focusing on improving the quality
of human resources through human capital investment is a strategic step to
ensure the sustainability of national development that is more inclusive and
highly competitive.
This study enriches the literature on
sustainable human resource development by emphasizing the importance of
sustainable investment in digital training for educators. These findings
underscore the importance of long-term capacity building and strengthen the
lifelong learning theory for developing adaptive human resources to
technological changes. This study aims to determine the role of human capital
investment in improving the quality of human resources (HR) in education in the
digital era.
Previous studies have
highlighted the critical role of human capital investment in enhancing HR
quality. For instance, (Hastuti & Dewi, 2019) found that such investments in the context of the UPT
Library significantly contributed to knowledge enhancement, skill development,
motivation, and health insurance benefits. Through training and interaction
with resource persons, participants updated their knowledge and expanded their
perspectives, enabling them to remain relevant in their roles. Similarly, (Yuniarsih et al., 2022) emphasized that the success of organizations hinges more
on human capital than business strategies alone. Companies must recognize the
unique value of their workforce and prioritize its development as a critical
factor in achieving organizational objectives.
To further underscore the
urgency of human capital investment, recent statistics reveal that
organizations allocating more than 10% of their budgets to employee development
experience a 24% higher retention rate and 29% greater productivity (Deloitte, 2023). Case studies from leading global companies such as
Google and IBM demonstrate the transformative impact of targeted training
programs and continuous skill development. For instance, Googles Grow with
Google initiative equips employees with the latest digital tools and skills,
boosting innovation and ensuring adaptability in a competitive landscape (Steiber, 2024).
Based on the above
background, this research aims to build on existing literature by focusing on
sustainable human resource development in education through long-term
investment in digital training for educators. By emphasizing the importance of
capacity building and lifelong learning, this research seeks to show how
strategic human capital investments can create adaptive and competitive human
capital in the face of technological advancements. The benefit of this research
is to provide insights for education stakeholders, including policy makers,
educational institutions, and educators, on the importance of strategic
investment in digital competency development to face the demands of the digital
era. This research is also expected to be a reference in designing sustainable
training and development programs, so as to create human resources that are not
only individually competent but also able to improve national competitiveness.
RESEARCH METHOD
This study uses
qualitative research methods. The qualitative research method is an approach
that focuses more on descriptive analysis. In this study, the subject's point
of view is highly emphasized, while theory is used by the researcher as a guide
so that the research process is in harmony with the reality found in the field.
This method provides an in-depth explanation of a phenomenon through
comprehensive data collection. The data collection technique in this study is
carried out through a literature study, namely by collecting relevant
information and data from various sources such as books, journals, scientific
articles, and other documents related to the research topic. After the data is
collected, the analysis process is carried out in three main stages: data
reduction, data presentation, and conclusion.
RESULTS AND
DISCUSSION
Education plays a vital
role in developing a country because, with adequate education, a country will
be included compared to other countries. Education is a structured, planned,
and sustainable process that shapes individuals to be better at living in maturity
and culture (Herdiansyah & Kurniati, 2020). The quality of the education system in a country reflects future
investment because education is the engine of growth and the key to the success
of a country's development. Quality education is needed to contribute
significantly to economic development and progress.
The phenomenon that
occurs today in education in the digital era requires high adaptability and
mastery of technology. Information technology has become a significant tool in
disseminating knowledge and is the driving force behind education reform. The use
of new technologies in learning, such as mobile devices, smart boards, open
online courses (MOOCs), tablets, laptops, simulations, dynamic visualizations,
and virtual labs, has brought about significant changes to the way education is
organized in schools and institutions (Haleem et al., 2022). The Internet of Things (IoT) is now one of the most cost-effective
methods to educate the younger generation. In addition, IoT also serves as a
powerful mechanism to provide a world-class learning experience for everyone (Shiddiqi et al., 2020).
However, to achieve the
success of this change, human resources are needed who can adapt quickly to the
technology. The quality and skills of individuals, or human capital, are
critical factors in ensuring that digital transformation in education runs effectively
and produces the desired impact. As a developing country, long-term investment
in the human capital sector is the right choice to encourage Indonesia to reach
a level equivalent to developed countries (Nandini & Latif, 2024). Human capital is essential in education because it provides a strong
foundation for advancing education and creates a new order that is very
important in the modern era and continues to develop (Efendi, 2020).
Human capital is an
economic value inherent in human resources, including experience, skills,
education, health, integrity, and loyalty. Human capital is an intangible asset
owned by an organization and plays a vital role in helping to achieve the
company's goals (Prasojo et al., 2017). In education, improving the quality of human resources is very
important because education plays a role in developing skills and competencies.
Investment in human capital is an important step that must be taken to improve
the quality of the workforce and support the achievement of organizational or
company goals.
Investment is investing
or spending a certain amount of funds to get something. In terms of human
capital investment, this means spending funds to improve individual abilities,
with the expectation that once the investment process is complete, the results
will provide optimal returns. Human capital investment is a long-term
investment that aims to develop human resources (HR) to increase productivity.
This investment can be through education, training, health care, and population
programs (Nandini & Latif, 2024). According to Jhingan, human capital investment is related to the
formation of human capital, which is the process of increasing the number of
individuals who have expertise, education, and experience, which is an
essential factor in the economic and political development of a country
(Jhingan in Hastuti & Dewi, 2019).
Human capital investment
is one factor that can affect improving the quality of human resources (HR),
especially in the work environment. Previous research, as conducted by Hastuti and Dewi (2019), related to librarians in the Technical Implementation Unit (UPT) of
the Diponegoro University Library (Undip). The critical roles of human capital
investment include increasing knowledge, improving skills, health insurance,
and increasing motivation.
First, human capital
investment plays a role in improving human resource knowledge. Workers gain
additional information and new skills after participating in training or
education programs as part of human capital investment. This is in line with
the research (Hardianto & Nofriser, 2022), which shows that human capital investment activities can enrich human
resources with broader knowledge and better abilities to overcome challenges in
the workplace. This additional knowledge is essential for employees to carry
out their duties more effectively and efficiently.
In addition to
knowledge, they improve skills resulting from human capital investment. After
participating in training or development programs, HR can apply the new skills
acquired to work better. As a result, there is an increase in technical
competence and the spirit to be more productive (Hastuti & Dewi, 2019). Other findings from (Indrayati & Suhariadi, 2023) show that human resources experience increased capacity and capability
through education and training. Interventions in the form of exercise also
provide added value for employees, opening up opportunities for HR to improve
work performance professionally.
Another vital role of
human capital investment is health insurance. (Rahayu & Irawan, 2021) It is stated that human resource investment is not only limited to
education but also includes investment in health. Health and education are two
essential pillars in improving human resource performance. Education expands
knowledge and skills, while health guarantees that individuals can work
optimally. The health insurance provided through this investment helps
employees work better and improves individuals' well-being.
In addition, HR
motivation is also positively affected by training programs that are part of
human capital investment. (Hastuti & Dewi, 2019) Showed that the training activities improve skills and provide
motivational encouragement for employees. When employees feel that the
organization supports workforce development through relevant training,
employees are more motivated to make maximum contributions in the workplace.
This increased motivation can encourage the achievement of higher work targets
and play a more active role in achieving organizational goals. This critical
role makes human capital investment a crucial component in improving the quality
and productivity of human resources in various sectors, especially education.
There are several
reasons why investing in human capital is very important in education in the
digital era. One is to prepare a quality generation for the future. As is
known, one of the critical elements in the educational process is the existence
of human resources, especially teachers, who function as the spearhead in
implementing education. The role of teachers in determining the quality of
education received by students is vital. Good quality education equips students
with knowledge and skills and prepares them to face future challenges.
Historically, education
has often been seen as one of the most important types of social services, and
education is considered a public service provided by the state to its citizens.
Although, at first, education may not seem to impact the community's economy,
in the end, awareness of the importance of education in encouraging the
economic growth of a nation begins to emerge (Efendi, 2020). Quality education significantly influences economic progress, as a
good education results in a more skilled and competitive workforce in the
global market.
Investing in teacher
training is a strategic step that can positively impact students' future. When
teachers are given the proper training, educators improve their competence in
mastering the subject matter and adopt more effective teaching methods. Research
conducted by (Solechan et al., 2023) shows that the training held for teachers at SMA Primaganda Jombang
has resulted in an actual increase in competence in mastery of subject matter.
This improvement is reflected in better student learning outcomes and improved
teaching quality. This shows that investment in human capital is beneficial for
the development of individual teachers, which then has long-term implications
for the quality of education and the advancement of the younger generation. The
improved quality of education contributes to the development of better human
resources, thereby supporting economic growth and social development in
society.
Furthermore, investment
in human capital in the education sector also brings other benefits, one of
which is improving the quality of teachers. When human resources, such as
teachers, receive training, they tend to feel more motivated and committed to
their work (Solechan et al., 2023). This increased motivation positively impacts the quality of teaching
provided by educators. Qualified human resources play a crucial role in driving
innovation and increasing the productivity of individual workers. Therefore,
developing superior human resources supports efficiency and effectiveness in
the educational environment and increases productivity in various sectors (Nandini & Latif, 2024).
Finally, an essential
benefit of human capital investment is its ability to strengthen the
competitiveness of educational organizations. Human resources have a vital role
in the competitive strategy of academic institutions, with various additional
values that can be presented (Yuniarsih et al., 2022). In addition, superior human resources bring uniqueness and qualities
that distinguish educational institutions. Improving the quality of human
resources for academic institutions will automatically increase their
competitiveness in the education market. Organizations with qualified faculty
and administrative staff not only attract more students but can also produce
graduates ready to compete in the world of work. The impact creates a positive
cycle where improving the quality of human resources contributes to enhancing
the reputation and attractiveness of the educational institution itself.
These benefits show that
human capital investment in education is significant and must be implemented
immediately to improve the quality of teaching and human resources. One example
of its application is teacher training. The procurement of teacher training
aims to enhance teacher competence in various aspects, including pedagogy, the
use of technology, and curriculum development. Three primary abilities need to
be improved, namely intellectual ability, technical ability, and social
ability. Intellectual ability is related to the teacher's cognitive mastery and
intelligence of the subjects taught. Meanwhile, technical abilities include the
practical skills necessary to carry out their duties effectively. Social skills
are crucial to building harmonious relationships with the academic community
and creating a positive and collaborative learning environment (Hardianto & Nofriser, 2022).
In addition to training,
providing opportunities for human resources to continue education is a
significant human capital investment. Educational institutions must encourage
educators and staff to pursue further education, as investment in education is
often more profitable than physical investment. According to Suryadi (Ali & Hayati, 2016), the impact of human capital investment through education can
contribute greatly to the progress of newly industrialized countries compared
to physical investment. The statement emphasizes how important education
development is in improving the quality of human resources in a country.
Other human capital
investments can be made by providing opportunities to participate in training,
seminars, or workshops. These activities usually do not take much time and can
be adjusted to the schedule of educators. Leaders of educational institutions
should support and provide opportunities for every educator who wants to
participate in training or seminars. Also, more senior and qualified educators
must be given additional training to enrich knowledge and information. In this
way, educational institutions can improve individual abilities, improving the
quality of education provided (Hardianto & Nofriser, 2022).
Therefore, support from
various parties, such as organizations and the government, is crucial in
creating optimal human resource (HR) development. According to (Widodo, 2015), human resource development can run effectively if all stakeholders
pay attention and responsibility to every activity and need needed in the human
resource development process. Providing opportunities for educators to continue
their education and participate in training is a beneficial step in creating a
quality educational institution. In addition, this effort will also help
educators and education staff achieve a glorious career. Therefore, investment
in human capital is crucial to improving the quality of human resources. The
suitable investment allows organizations to create global quality, innovative,
and competitive human resources.
CONCLUSION
Education
is a critical factor in the development of a country, and investment in human
capital is significant in improving the quality of human resources (HR) in the
education sector. In the ever-evolving digital age, the quality of education
depends not only on physical infrastructure but also on the abilities and
skills of individuals involved in the educational process, especially
educators. This research confirms that investment in human capital, through
education and training, contributes significantly to improving human resource
knowledge, ability, health, and motivation. The study results show that human
capital investment programs carried out in the form of training and education
not only improve the technical skills of educators but also strengthen their
commitment to their profession and social responsibility. In addition,
integrated health insurance into this investment ensures that individuals can
work optimally to improve overall educational performance. The importance of
human capital investment in education can be seen from its impact on the
competitiveness of academic institutions. Educational organizations with
quality human resources will be better able to attract students and produce
graduates ready to compete in the global job market. Therefore, human resource
capacity development through training, further education, and the opportunity
to attend seminars is a strategic step that educational institutions must take.
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Tinneke Sumual, Harol Lumapow, Victory Rotty (2024) |
First publication right: Asian Journal of Engineering, Social, and Health (AJESH) |
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