Volume 3, No. 10
October 2024 - (2368-2384)![]()
p-ISSN 2980-4868 | e-ISSN 2980-4841
https://ajesh.ph/index.php/gp
The Healing
Environment Approach in Elderly-Friendly
Resort Design
Based on Nvivo Analysis
Remigius Hari Susanto1, Rehulina Apriyanti2*, Veronika Widi Prabawasari3, Rully Firman4
Universitas Gunadarma, Indonesia
ABSTRACT
The aging process in the elderly results in physical, psychological, and
social declines that can lead to various health issues. Many elderly
individuals engage in travel activities, such as visiting new places or
spending time abroad, as a means of psychological satisfaction and
self-actualization, improving their overall quality of life. However, a
significant concern is whether resort areas provide adequate comfort and safety
for elderly tourists, as many destinations are not elderly-friendly. This research
aims to explore the concept of healing, the specific needs of the elderly in
tourism for comfort and security, and how to design an ideal resort for the
elderly. This research employs a mixed-methods approach, using both
quantitative and qualitative data. Quantitative data were processed using
SPSS/SmartPLS, while qualitative data were analyzed using NVivo. The research's
findings highlight the importance of a "healing environment" in
resort design for the elderly, with considerations for accessibility,
psychological well-being, and integration with nature. The results provide
insights into how a resort can be designed to meet the physical and emotional
needs of elderly tourists. The research's implications suggest that applying
the "healing environment" approach can significantly enhance the
safety, comfort, and overall experience for elderly visitors in tourism
settings.
Keywords: Nature, Healing Environment, Psychology, Five Senses, Elderly
Friendly Resort.
INTRODUCTION
Stress is a condition that
can be experienced by everyone, where stress describes the existence of a
demand felt by individuals that arises as an effort from the body and mind to
adapt and stress can also be interpreted as a form of individual reaction to
any changes that require adjustment both physically, mentally and emotionally (Sanjiwani & Dewi,
2022).
Healing is a process to be
able to carry out dynamic recovery, repair, and renewal, in this case, to
increase endurance, well-being, and synergy of mind, body, and spirit (Ruspandi, 2018); (Sakallaris et al., 2015). Where this healing is a natural process when humans
experience stress in everyday life and our souls need healing (Hamzah et al., 2020); (Younis, 2021).
The difference between
healing and curing is that healing is more about illnesses caused by the soul
such as suffering and the need to be at peace with oneself, while curing is
more about curing the symptoms of illness or injury through external influences
such as drugs. There is an understanding of the Optimal Healing Environment
(OHE) in the healing environment that influences the design process (Silver, 2004).
A Healing Environment is a
therapeutic approach that combines elements of nature, the five senses, and
psychology, where the application of elements of the healing environment seen
in terms of architecture can create a built environment and will affect the
psychology of space that helps patients adapt to the recovery process (Yetti, 2017).
Aging is the last phase in
human life where humans slowly lose the ability of tissues to repair
themselves, so in this process, there will be a decrease in organ function, and
physical, psychological, and social conditions that can cause health problems
in the elderly (Aziza et al., 2019); (Budiyono & Abidin,
2020); (Putra et al., 2022).
According to (Permensos RI
No. 19, 2012; Law No. 13 of 1998 concerning the Welfare of the Elderly, 1998)
concerning the welfare of the elderly, it explains that what is meant by
Elderly (Elderly) is someone who is more than 60 years old (Afriansyah & Santoso,
2019). According to WHO, by 2030, it is estimated that at
least 1 in 6 of the world's population will be elderly, where the number of
people aged 60 years and over is expected to increase from 1.4 billion in 2020
to 2.1 billion in 2050 (Rohmah, 2016) (Statistics, 2022).
Indonesia is currently
entering the aging population era, where this era occurs when Indonesia has an
elderly population of 10 percent, and the elderly population in Indonesia has
reached 10.82 percent (Annisa, 2010); (Primastuti & Listyaningsih,
2023);
(Statistics, 2022); (Widiyastuti, 2017).
The importance of life
expectancy and quality of life of the elderly can be seen in the supporting
factors including physical health, psychological health, social relationships
and environmental aspects. There will be a problem if these aspects cannot be
fulfilled (Budiyono & Abidin,
2020); (Sari & Yulianti,
2017); (Tantri, 2018b), (Tantri, 2018a); (Utami, 2018).
Indonesia is one of the top
tourist destinations for tourists on vacation. However, not all tourist
destinations are friendly to elderly visitors. Therefore, the government and
tourist managers are expected to provide facilities for tourists from the elderly
group (Grehenson, 2019).
Based on the above
background, the purpose of this research is to explore the concept of healing
environment and the specific needs of the elderly in tourism activities that
can provide a sense of comfort and security. This research also aims to design
a resort concept and design that is friendly to the elderly, by integrating a
healing environment approach that considers physical, psychological, social,
and environmental aspects that support the health and well-being of the
elderly. The benefit of this research is to contribute to the development of
inclusive and elderly-friendly tourism design, which can improve their quality
of life through a safe, comfortable tourist experience, and support the
physical and mental recovery process. In addition, the results of this research
are expected to be a guide for tourist destination managers and policy makers
in designing facilities that are more friendly to the elderly, so that
Indonesia's tourism sector can be more inclusive and sustainable.
RESEARCH METHOD
This
research employs a mixed-methods approach, combining quantitative and
qualitative data to address the research questions. By integrating these two
forms of data, this approach provides a more comprehensive understanding of the
problem than could be achieved through either quantitative or qualitative data
alone. Quantitative data will be analyzed using SPSS/SmartPLS, while
qualitative data will be processed with NVivo to ensure rigorous analysis.
Comparative research through precedent studies will serve as a key analytical
tool to balance architectural aspects in similar projects. The research
activities are divided into three stages:
Preliminary Stage
This stage includes several key activities:
a) Obtaining necessary field survey permits.
b) Conducting comparative studies on healing environments,
elderly care, and resort design to deepen the research material.
c) Collecting field data through questionnaires, interviews,
and observations, supplemented by comparative studies of similar projects.
d) Conducting site surveys of potential locations for resort
design.
The findings from this stage will be used to guide data
processing and analysis in the next stage.
Data Processing and Analysis Stage
During this stage, data collected from the preliminary
phase will be analyzed as follows:
a) Quantitative data from questionnaires will be processed
using Descriptive Analysis via SPSS/SmartPLS, which will provide insights into
respondent characteristics such as age, gender, education, and income.
b) Qualitative data from interviews and observations will be
analyzed using NVivo through Content Analysis and Sentiment Analysis. Content
analysis will identify key themes related to user preferences and needs for
elderly-friendly resort design. Sentiment analysis will assess whether the
feedback is generally positive or negative, offering valuable insights into
which design features are most favored or require improvement.
c) Comparative research data from similar projects will be
analyzed using the precedent research method, focusing on space analysis and
site analysis to inform the architectural design of the resort.
Concept and Design Stage
This
final stage focuses on the development and application of the Healing
Environment concept for an elderly-friendly resort.
a) The Healing Environment concept will be created based on
the analysis of the data processed in the previous stage. Tools like Canva or
Photoshop will be used to present the concept visually.
b) The design of the resort will include the creation of a
Block Plan, Site Plan, detailed building designs (Plan - View - Pieces), and 3D
animations using Google Sketchup and AutoCAD. This process will incorporate
insights from the previous stages to ensure the design meets the needs of
elderly users and promotes a healing environment.
Nvivo Analysis Results
Nature is a
criterion resulting from the Healing Environment approach to designing resorts
that are friendly to the elderly. Where in the natural criteria there are
sub-criteria, namely 1) fauna, 2) Contour, 3) Location, 4) Natural Lighting, 5)
Natural Air, and 6) Garden. From the sub-criteria, it will be connected to
design parameters that can be applied to state the relationship with the Nature
criteria. For details of the relationship between design parameters and nature
criteria can be seen in the table below.
Table 1.
Natural criteria in the design of an elderly-friendly resort
with the Healing Environment approach
|
NATURAL |
Fauna |
Contours |
Location |
Natural Lighting |
Natural Ventilation |
Garden |
|
Bringing in indoor vegetation |
|
|
|
|
|
1 |
|
There is a Fountain Pool |
|
|
|
|
|
1 |
|
Given a lotus flower for air freshener |
|
|
|
|
|
1 |
|
There is a Healing Garden |
|
|
|
|
|
1 |
|
Ramp and railing available |
|
1 |
1 |
|
|
|
|
Dense and lush vegetation |
|
|
|
|
|
1 |
|
Wood material |
|
|
|
|
|
1 |
|
There is a seating area in the
outdoor space. |
|
|
1 |
|
|
|
|
Wide Opening |
|
|
|
1 |
1 |
|
|
In rural nature, rice fields and green
forests |
|
|
1 |
|
|
|
|
There is a lake, river or beach. |
|
|
1 |
|
|
|
|
presenting the biota of birds and
butterflies |
1 |
|
|
|
|
|
From the table above, it can be seen that the design elements
in presenting natural criteria in the design of a resort that is friendly to
the elderly with the Healing Environment approach.
The five
senses criteria is an important part of the Healing Environment approach, where
using the five senses will be connected to the psychology of its users,
especially for the elderly. In the criteria of the Five Senses, there are 5 (five) sub-criteria,
namely: 1) sense of smell, 2) sense of hearing, 3) sense of sight, 4) sense of
touch, and 5) sense of taste.
In the
sense of smell how the user's sense of smell is stimulated to smell fragrances
that can provide calmness, energy and positivity. This can be done by using
aromatherapy derived from fresh fruit fragrances such as lemon, flowers and
trees such as lavender, papermint and cedar, and spices such as ginger. In
addition to using aromatheraphy, green elements are also used that can emit
aromas that provide calmness, freshness and positive energy for users. The
green elements in question include lotus flowers, rosebuds, and jasmine flowers
which are not only beautiful but also emit a refreshing and calming aroma.
The sense
of hearing how the natural location in this resort can present the sound of the
gurgling water and the flow of water in the river or ditch, presenting fauna
such as birds to be able to listen to their chirping, the sound of the wind and
also the sound of classical music, jazz, nostalgia, and keroncong, especially
this music which is much in demand by the elderly.
The sense
of sight is of course also an important part of the criteria of the five
senses, how the eyes are spoiled by seeing beautiful scenery from natural
locations such as mountains, rice fields, and villages, the presence of parks
that provide cool colors, as well as for artificial lighting that is
comfortable for the eyes, namely using pendant lamps sensorial.
Table 2. Healing
Environment approach
|
PSYCHOLOGY |
Fauna |
Water Body |
Green Area |
Accessibility |
Shape |
Openings |
Material |
Artificial Lighting |
Artificial Airing |
View |
Sense of smell |
Sense of Sight |
Sense of Hearing |
Sense of Touch |
Sense of Taste |
|
Serenity |
1 |
1 |
|
|
1 |
1 |
|
|
|
1 |
1 |
1 |
1 |
1 |
|
|
Comfort |
1 |
1 |
|
1 |
|
|
1 |
1 |
1 |
1 |
|
1 |
|
|
1 |
|
Security |
|
|
|
1 |
1 |
|
1 |
1 |
|
|
|
|
|
|
|
|
Warmth |
|
|
|
|
|
|
|
1 |
|
|
|
|
|
|
|
|
Vigilance |
|
|
|
|
|
|
|
|
|
|
1 |
|
|
|
|
|
Reduces Tension |
|
|
1 |
|
|
|
|
|
|
|
1 |
|
|
|
|
|
Relaxation |
|
|
|
|
|
|
|
|
|
|
1 |
1 |
|
1 |
|
|
Refreshing |
|
|
1 |
|
|
|
|
|
|
|
1 |
|
|
|
|
|
Positivism |
|
|
|
|
|
|
|
|
|
1 |
|
|
|
|
|
|
Optimistic |
|
|
|
|
|
|
|
|
|
|
|
1 |
|
|
|
|
Peace |
|
|
|
|
|
|
|
|
|
|
|
|
1 |
|
|
|
Relax |
|
|
|
|
1 |
|
|
|
|
|
|
1 |
|
|
|
From the table above, it can be seen the relationship of
psychological aspects to the criteria in the Healing Environment approach.
Architectural
criteria in the Healing Environment approach have 9 (nine) sub-criteria, namely
1) accessibility, 2) form, 3) local culture, 4) openings, 5) materials, 6)
artificial lighting, 7) ventilation, 8) theme, and 9) view.
Architecture
as a container in the Healing Environment approach, especially for the material
sub-criteria, is an aspect that can be applied to the design of an
elderly-friendly resort. The use of materials in the Healing Environment
approach can be used to guide the selection of materials that are suitable for
users, namely the elderly.
The
relationship between material elements that can be used in the Healing
Environment approach to designing a resort that is friendly to the elderly can
be seen in the following table.
Table 3.
The use of materials in the design of an elderly-friendly
resort with a Healing Environment
approach
|
Material |
Materials from Nature |
Ergonomic |
Soundproofing (Noise) |
Easy to maintain and clean |
Elderly and disability friendly |
Environmentally friendly |
|
Glass Block |
1 |
|
|
1 |
|
1 |
|
Exposed Brick |
1 |
|
|
|
|
|
|
Exposed Loster |
1 |
|
|
|
|
1 |
|
Ceramics |
|
|
|
1 |
|
1 |
|
Marble |
|
|
|
1 |
|
|
|
Terrazzo Tile |
|
|
1 |
|
|
|
|
Concrete |
|
|
|
1 |
|
|
|
Suede |
|
1 |
|
1 |
|
|
|
Carpet |
|
|
1 |
|
|
|
|
Parquet |
1 |
|
1 |
|
|
|
|
Plywood |
|
1 |
|
|
|
|
|
Coral |
1 |
|
|
|
1 |
|
|
Palimanan Stone |
1 |
|
|
|
|
|
|
Batu Temple |
1 |
|
|
|
|
|
|
Rattan |
1 |
|
|
|
|
|
|
Teak Wood |
1 |
|
|
|
|
|
|
Pine |
1 |
|
|
|
|
|
|
Merbau Wood |
1 |
|
|
|
|
|
|
Sensorial pendant lamp |
|
|
|
|
1 |
|
|
Vertical Grass |
1 |
|
|
|
1 |
|
|
Green Wall |
|
|
|
|
|
|
|
Ramp & railing |
|
|
|
|
|
|
|
Thick Partition |
|
1 |
|
|
|
|
|
Furniture is not acute-angled. |
|
1 |
1 |
|
|
|
Friendly Resort
Design
Designing an elderly-friendly resort with the
Healing Environment approach, for site design must be able to meet the criteria
of natural variables, five senses, psychology, and architecture.
Building Layout
The resort planning location is located close to the
Gunung Padang Megalithic tourist area, the location is ± 1 km away, and the
tourism potential in the village of Karya Mukti is being developed such as tea garden
tours, pine forests, and waterfalls. In developing existing tourism at the
location, resort planning is the main need to support this tourism activity.

Figure 1. Aerial Photo of the Resort Site
The site potential of the resort planning location
is very supportive such as the presence of rivers, rice fields, forests, and
plantations. With the Healing Environment approach where the existing potential
will be utilized as the best views in the placement of the building period in
the resort design.

Figure 2. Block plan of elderly-friendly resort
In the design of the resort, the location of the
resort faces the river or rice fields and forestry areas, in this area will be
placed resorts with the elderly type and family type. The elderly and family-type
resorts are also brought closer to supporting facilities to provide convenience
for the elderly to access these facilities.
Resort with deluxe type which is more intended not
for the elderly is placed on the east side of the area, where at this location
there is a view of plantations and rice fields. The existing facilities close
to the deluxe-type resort are jogging tracks.
The boundary between resorts is made with a
fence of trees planted with high density so that these plants in addition to
being a barrier also function to present a natural impression.
Accessibility and Circulation Within the Site
For the site entrance in the elderly resort area,
there is one access in and out of this resort area. Access to this elderly
resort is via the Karyamukti Villageroad.
Circulation in this site is linear to make it easier for the elderly to
access existing facilities. In the linear circulation access, a pointer is
given as a meeting area between accesses to make it easier for the elderly to
remember the position of each zone, where a landmark will be made at the
pointer.
From the entrance due to the contour location of the
site, there will be a reception room before heading to the Lobby and a buggy
car facility will be prepared as a shuttle vehicle within the location.

Figure 3. Accessibility and Circulation in an
elderly-friendly Resort
Exterior Layout and Parking Arrangement
The location in the rice field area with a river
track provides a natural environment for the elderly-friendly resort, the
potential of this area will be maintained by its natural conditions. As for the
arrangement of the outer space in this area using lush vegetation in the resort
area to become a boundary between one resort and another. The vegetation used
is the type of vegetation that can present fauna such as birds and butterflies.

Figure 4. Vegetation types that attract butterflies
and birds
The design of the outdoor
layout can be seen in the picture below, the use of high-density vegetation.

Figure
5. High-density vegetation types in the resort area
In the arrangement of landscaping, it is made to follow the contours of
the land so that the arrangement of the building will look natural and the
vegetation that is arranged is only in the building.

Figure 6. Best View of River, Rice Fields and Forest
The parking area is centralized in one location and placed
close to the gate. The planning of the parking area is centralized only at the
site entrance because the resort area wants to keep the air clean and fresh not
polluted by vehicles. To facilitate
visitors, especially for the elderly, a buggy car will be provided to pick up
visitors in the reception area (close to the gate). Vehicles that are allowed
are electric vehicles that have been prepared by the resort manager such as
buggy cars and electric motorbikes.

Figure
7. Types of vehicles with electric and solar energy

Figure
8. Exterior layout and parking in the elderly-friendly resort area
BUILDING DESIGN
Vernacular
Architecture
The application of design in
this elderly-friendly resort building uses vernacular architecture, where
architecture is a contextual architectural design. In addition, vernacular
architecture will also experience development according to the times.
By promoting local culture
and local identity, the application of vernacular architecture in the building
design can be seen in the use of roof elements resembling the roof shape in the
research location where the location is in West Java. The application of
vernacular architecture can be seen in the picture below.

Figure 9. Application of vernacular architecture to
the resort building
Site Plan and Block Plan of Elderly Friendly Resort
In the Elderly Friendly Resort Block Plan, many
masses function as buildings with the main function, namely resorts and
supporting facilities. It can be seen in the block plan that the building mass
arrangement follows the contour conditions and the shape of the river in the
elderly-friendly resort area.
Through the Healing Environment approach, the block
plan arrangement is planned to maintain the natural conditions of the location,
maintaining the existing ecosystem so that this elderly-friendly resort is in a
beautiful environment.
Limiting the number of vehicles and providing
parking zones away from the area is a solution given to protect users from air
pollution and noise. The sound that is heard only comes from nature, in the
form of birdsong, river water flow, gurgling water, and wind noise. Visitors
who come to this resort, not only use the resort as a form of accommodation
from existing tourism, but visitors can also do healing therapy due to stress
(healing) both for the elderly and other visitors.

Figure 10. Block Plan of the elderly-friendly resort
with a Healing Environment approach
Resort Type
Type resorts consist of 3 (three) types, namely: 1)
Deluxe type, 2) Elderly Suite, and 3) Type Suite Family. These three types of
resorts are designed to facilitate the various visitors who will come from the
youth and also the elderly.
Zoning at the resort consists of private, public,
and service zoning. The public area in the resort building is a terrace that
will be used for the elderly and families or users in general to communicate
and view the natural beauty of the location. The private area is a space that
functions as a sleeping room, with free space for the elderly to rest without
fear of being bumped, and if using a wheelchair it can be passed without
interference. In the sleeping area used by the elderly, furniture should be provided
on the side of the bed as a barrier for the elderly.
As for the service area in resorts with suite and
family suite types, there are toilets and minibars, for resorts with deluxe
types there are only toilets. Toilets for elderly suites and family suites use
elderly-friendly toilet standards where the toilet uses a railing, and there
are 2 doors, one of which connects to the room using a sliding door.
The following is a layout for space at the resort in
the design of an elderly-friendly resort with a Healing Environment approach.

Figure 11. Type
of elderly-friendly resort with a Healing Environment approach
To be able to see the
interior of each type of resort can be seen in the picture below.
|
|
|
|
|
|
Figure
12. Interior space in the elderly-friendly resort type with
the
Healing Environment approach
Supporting
Facilities for Elderly Friendly Resorts
Supporting facilities for elderly-friendly resorts
are several buildings. The buildings for supporting facilities are as follows
1. Gate, Gazebo, and Therapy
Area

Figure 13. Interior of Archway,
Gazebo & Therapy Area
The gate of the area uses
vernacular architecture whereas the roof uses existing local wisdom. As for the
therapy area (bale bengong) is taken from the shape of a leaf that can be used
by visitors to do yoga and other therapies.
2. Parking and Reception Area

Figure 14. Interior of Reception and
Parking Building
The parking area is in the
form of a basement due to limited land and contours, so vertical parking is
provided with supervision. There is also a reception area that serves visitors
waiting for buggy cars to pick up visitors.
3. Management and Reception
Building

Figure 15. Building, Manager & Receptionist
Management & reception
building, where this building functions for visitors to make reservations (check-in/out),
and there is a lobby area and coffee shop. The 2nd floor functions as the
resort management area.
4. Restaurant and Pool Building

Figure 16. Restaurant Building & Swimming Pool
The restaurant and pool
building are located in the same zone, this building is to provide visiting
facilities looking for culinary tours and freshness.
5. SPA Area

Figure 17. Area Interior SPA
Another supporting facility is the
SPA area, an area used for relaxation against boredom and stress.
Perspective
|
|
|
Figure
18. Area View
CONCLUSION
The
conclusion of this study highlights the significant potential of the Healing
Environment approach in improving the quality of life for the elderly through
resort design. By incorporating elderly-friendly architectural features,
ensuring good accessibility, providing health care facilities, and integrating
the natural environment, resorts can promote a healthy and active lifestyle for
elderly residents. The study's findings suggest that such environments not only
enhance physical health but also contribute to mental well-being by
facilitating relaxation, recovery, and the stimulation of sensory experiences
and memory, all of which are crucial for elderly well-being.
Key
design considerations for elderly-friendly resorts include accessibility,
safety, and comfort. These aspects should be prioritized by ensuring the
availability of accessible pathways, secure walking environments, and furniture
and facilities that accommodate the physical limitations of seniors. The
application of the Healing Environment approach has been shown to provide a
fulfilling and supportive experience for the elderly, fostering a healing
process that enhances both physical and emotional health. Moreover, the
inclusion of environmental factors such as good lighting, natural sounds, and
scenic views further strengthens this effect, lowering stress levels and
improving overall mood. Additionally, the integration of social and physical
activities in the resort design is essential for fostering community and
interaction among elderly visitors. Features such as walking areas and communal
spaces can enhance social engagement and physical activity, both of which are
critical to maintaining emotional well-being and reducing feelings of
isolation.
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Remigius Hari Susanto, Rehulina Apriyanti, Veronika Widi Prabawasari,
Rully Firman (2024) |
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First publication right: Asian Journal of Engineering, Social, and Health (AJESH) |
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