Volume 2, No. 4 April
2023 - (228-245)
p-ISSN 2980-4868 | e-ISSN 2980-4841
https://ajesh.ph/index.php/gp
EFFECTIVENESS OF USING
ONLINE ACADEMIC INFORMATION SYSTEM (SIAKAD) AT UNCEN'S FACULTY OF SOCIAL AND
POLITICAL SCIENCES
Terianus
Luther Safkaur
Faculty of Social and Political Sciences, Cenderawasih
University, Indonesia
Email: terianusluther@gmail.com
ABSTRACT:
Information and communication technology today is
growing rapidly in all fields. The conceptualization of technology implies that
every administration and management activity is technology and definitely
requires technology. The position of the technology is even more important when
the innovation successfully combines technology and information. There have
been many users who use information and communication technology in their daily
lives, who have experienced an escalation of transformation that was so
powerful that it was impossible to imagine before, information technology has
penetrated so deeply into the smallest domains of human life, including in the
application of academic information systems. (SIAKAD) in improving the quality
of academic services at FISIP-UNCEN. The application of SIAKAD in seven (7)
Study Programs has unique characteristics because it provides the data needed by
users, namely lecturers and students. Comprehensive SIAKAD should be successful
in its application and accepted by its users. One of the determining factors
for success in implementing a system is when the system is acceptable to users.
SIAKAD that can be accepted by users (students and lecturers) can improve the
quality of academic services which in turn has implications for quality
improvement. The purpose of this research is to find out how effective the use
of the Online Academic Information System (SIAKAD) is. and factors that become
obstacles to the use of the SIAKAD application in seven (7) Study Programs in
the FISIP-UNCEN environment. The methodology used in conducting this research
is to use more qualitative data methods.
Keywords: academic
information system; academic services, siakad.
Article History
Received : 20 March 2022
Revised : 10 April 2022
Accepted : 11 April 2022
DOI :
10.xxxxx
INTRODUCTION
The
advancement of information technology is currently growing very rapidly which
brings us into a new world, a world where communication plays an important role
in life (Autor, 2015). Various kinds of facilities are provided to meet all
needs for communication. Current technological developments have increased very
rapidly. Technological developments do not only occur in one area but have
occurred in all aspects of human life. One technology that is experiencing very
rapid development is the development of computer technology which has undergone
very rapid evolution (Melkić &
Čavlek, 2020). With the development of computers, it can provide many
advantages in the form of timeliness, reduced document handling, and other
benefits, and has made information very important (Bryde et al., 2013).
Information
needed and used by organizations to support their activities. The existence of
existing technological developments must be utilized by organizations, as well
as the challenges of the existing business world, causing organizations to be
able to use information technology in order to be able to achieve the goals set
by the organization. Because of this, organizations need a system. Systems that
utilize technology, especially computers, in processing information that can
form a reliable computer-based information system to obtain maximum results in
meeting organizational needs (Padhy et al., 2012).
Information
system success is a level where the information system is able to contribute to
the organization in achieving its goals (Iskandar, 2015). Conversely, it is said to fail if the system is lacking
or even not utilized by its users. In order for an information system to
operate optimally, it is necessary to evaluate the information system (Nickerson et al., 2013). Because the costs incurred to implement information
technology-based information systems are not small. User satisfaction is one
form of evaluation of information systems (Yakubu & Dasuki,
2018). One method developed by information systems experts to
measure information system user satisfaction is to assess the desired
characteristics of a system (system quality), the desired characteristics of
system output (information quality) and the quality of support received by
system users from the information systems department. and information personnel
support (quality of service) (Sebetci, 2018). If you want to hold the world in the palm of your
hand, then master information. These words remind us how important information
is in human life. The importance of information causes that the information
that arrives must not be late, must not be biased, must not have errors and is
relevant in its use, so that the information becomes quality and useful
information for the wearer.
The
effectiveness of information systems is usually measured from the perspectives
of system quality, information quality, and service quality (Sharma & Lijuan,
2015). The existence of an effective and efficient information
and data dissemination system causes changes in management methods and ways of
working in various agencies and organizations. The level of efficiency and
effectiveness of work systems and methods of managing agencies and
organizations continues to increase. The world, which previously operated with
manual procedures, is starting to experience a shift towards something instant,
all of which are the result of the existence of the internet (Rathore et al., 2016). Information can be accessed from any computer that is
connected to an internet connection, including in support of education (Rymaszewska et al., 2017). The Academic Information System (SIAKAD) is a tool to
support the implementation of education in educational units and is used to
deliver quality management programs to all academics and stakeholders based on
information and communication technology such as the internet, local area
networks, so that educational units can provide more academic services. good,
effective, and efficient including academic services in a tertiary institution.
Tertiary
institutions must have an information system prepared to support the management
and improvement of the quality of academic programs (Jung & Lehrer, 2017). A tertiary institution's information system consists of
data collection, analysis, storage, data retrieval, presentation of data and
information as well as communication with interested parties that are built
centrally at the tertiary level and/or distributed to related units (Pai et al., 2021). SIAKAD is specifically designed to meet the needs of
tertiary institutions that want computerized education services to improve
performance, service quality, competitiveness and the quality of the resulting
Human Resources (Dioputra et al., 2022).
SIAKAD
is a system that processes data and processes academic activities involving
students, lecturers, academic administration, finance and other attribute data (Mulyapradana et al.,
2021). The academic information system carries out student
administrative process activities, carries out academic administrative
activities, processes teaching and learning transactions between lecturers and
students, carries out academic administration processes both regarding the
completeness of documents and costs that arise in academic administration
registration activities. In dealing with this there are several forms of
academic administration services that need to be provided, which include
providing facilities, providing service guidelines and procedures, registration
and re-registration, Student Study Plan Card (KRS) services, lecture services,
lecture evaluation administration, and other academic administration services.
which is part of the academic administration services in each work unit.
Higher
education as one of the educational organizations currently has implemented
information technology because of the increasing complexity of the problems it
faces (Kvon et al., 2017). Based on this, the Faculty of Social and Political
Sciences to deal with academic and student administration issues such as filling
out Study Plan Cards (KRS), monitoring Study Result Cards (KHS), class and
lecturer information, as well as class schedules and exams, has participated in
the program. Academic Information System (SIAKAD) which has been developed by
the Information Technology Assessment and Application Unit (UPPTI) Universitas Brawijaya. The
existence of SIAKAD is expected to improve student academic administration in
each faculty which was previously carried out manually, with the hope that
there will be harmony between related information resources, namely students,
teachers and staff in this case academic and student affairs can be realized (Haerul et al., 2022). SIAKAD is also expected to be able to provide accurate,
fast and precise information which in the end this process can shorten time
without reducing the quality of the information and lead to more efficient
results in presenting information to all parties. Even though in practice there
are still deficiencies such as the difficulty of accessing the SIAKAD website
when filling out a new study plan card, the number of classes that are opened
does not match the number of students who will take a particular course, class
schedules and exams are often inconsistent because they are not updated if
there are changes.
Selection
of students consisting of the Public Administration Study Program, Government
Science Study Program, Office Administration Management Study Program,
International Relations Study Program, Social Anthropology Study Program,
Social Welfare Study Program, and Library Study Program, Faculty of Social and
Political Sciences, Cenderawasih University
RESEARCH METHODS
1.
Types of
research
The
selection of this qualitative descriptive research design is intended so that
researchers in approaching the research object will be carried out fairly. In
the sense of digging up information according to the perceptions of researchers
and informants, and the process of extracting this information can develop
according to the interactions that occur in the interview process.
2.
Research
focus
Based on
the description on the background of the problem, it can be seen that this
research will discuss matters related to:
a. The Effectiveness of Using the
Online Academic Information System (SIAKAD) conducted by the UNCEN Faculty of
Social and Political Sciences in terms of academic services.
b.
Obstacles encountered in implementing the SIAKAD
Online application
3.
Research
sites
The
location of this research is the Faculty of Social and Political Sciences, Cenderawasih University which consists of 7 study programs
including:
4.
Research
Informants
The
informants in this study were divided into two (2) groups, namely:
a.
Key Informants
Key
informants consisted of the Dean, PD1, Heads of Study Programs, Faculty SIAKAD
Operators, and Study Program SIAKAD Operators.
b.
General Informant
While
the general informants consisted of five (5) students as users as well as
beneficiaries.
5.
Data
Types and Sources
The data
sources are as follows:
a.
Primary data, obtained through informants, namely
students who are observed and provide data in the form of words or statements.
b.
Secondary data, obtained from the library, namely
data obtained from literature books that are used as the main support in
writing the results of this study. Other data were also obtained from archives
as data in the form of documents, photographs, statistical data and texts available
at institutions/agencies related to this research.
6.
Data
Collection Techniques
There
are two aspects that must be understood in the context of collecting data in
qualitative research, namely data collection techniques and data recording. The
data collection techniques used are:
a.
Interview, which is an in-depth interview
technique with face to face through an open ended questioned interview guide.
b.
Observation, that
is, the researcher as the key instrument makes careful observations of the
objects and phenomena studied.
c.
Inference, namely
giving meaning to the data that has been given by the informant. For recording
this data will be equipped with a sheet of data or information records.
7.
Data
analysis technique
According
to Miles and Huberman (1992:16), in general, qualitative data analysis consists
of 3 (three) streams of activities that occur simultaneously, each of which is:
a.
Data reduction
Data
reduction is a selection process, focusing attention on simplification,
abstracting and transforming raw data that emerges from written records in the
field. Data reduction is a form of analysis that manages, classifies, directs,
discards unnecessary and coordinates data in such a way that final conclusions
can be drawn and verified.
b.
Data Presentation
The
second important flow of data analysis activities is the presentation of data
in the form of a set of information that is arranged in a more systematic
manner which gives the possibility of drawing conclusions and taking action. By
looking at the data presentations we will be able to understand what is going
on and what should be done, further analyze or take action based on the
understanding gained from the data presentations.
c.
Draw Conclusions/Verification
Drawing
conclusions is essentially giving meaning to the data obtained. For this
reason, since the initial data collection, researchers have tried to make sense
of the data obtained by looking for patterns, models, themes, similarities,
causal flows and other things that often arise. In short, the meanings that arise
from the data must be tested for their truth, robustness and suitability so
that a belief about their truth will be obtained.
Figure
II
Components
and Data Analysis (interactive model) Adapted from. Miles and Huberman
(1992:20)
RESULTS AND DISCUSSION
1.
Data Presentation
SIAKAD is an academic information system that
provides convenience to its users in online academic administration activities.
As the aim of making SIAKAD is designed in such a way as to be able to provide
convenience and comfort both in terms of access and in terms of interface
appearance.
1) SIAKAD display
Display of the SIAKAD (Academic Information
System) page interface. By enteringUsername andPassword, you
will be able to directly enter the pages of the features provided by SIAKAD.
Figure 1
SIAKAD
Page Interface Display
Source: Web-based SIAKAD application
View
the page on SIAKAD to be able to access the features in it. SIAKAD has 2
features namelyAcademics andVirtual class in which there are other items as a form of academic service
from SIAKAD.
Figure 2
SIAKAD Page Display
Source: Web-based SIAKAD application
Display
of service items that can be accessed in featuresAcademics, which consists of
Personal Biodata, Parents Data, High School Data, KRS, KHS and other available
items as shown below.
Figure 3
Item
List View in Academics Features
Source: Web-based SIAKAD application
Display
of service items that can be accessed in featuresvirtual class, which consists of Lecture Materials, Announcements, Lecture
Assignments and other items as shown in the display below.
Figure 4
Item
List View In Features Virtual
Class
Source: Web-based SIAKAD application
2. Student
Information Registered at SIAKAD T.A. 2021/2022 Office Administration
Management Study Program
As
a student registered at a tertiary institution, it is certain to be registered
with SIAKAD and have an account with the SIAKAD. Among the ease of using SIAKAD
is that SIAKAD will automatically read students who are still active, on leave
and even inactive. Which for the Office Administration Management Study Program
the data is presented as follows.
Figure 5
Number of Students Registered at SIAKAD
Class of 2021 Semester I T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students in class 2021 semester I (One) T.A.
2021/2022 numbered 81 people and all of them are registered with SIAKAD which
also has an account with SIAKAD. From this data it can be seen that students
from batch 2021 are all active in semester I (one).
Figure 6
Number of Students Registered at SIAKAD Agkatan 2021 Semester II T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students in class 2021 semester II (two) T.A.
2021/2022 numbered 81 people and all of them are registered with SIAKAD which
also has an account with SIAKAD. As many as 69 of these students are still
declared active because they have fulfilled their responsibilities as students,
namely paying UKT in semester II (second) or it can be said that as many as 85%
of students in the 2021 class are still in active college status. As for the
rest, they fall into the category of students who are on leave andunregistered (no registration) for not paying UKT.
Figure 6
Number of Students Registered at SIAKAD
Class of 2020 Semester III T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students in class 2020 in semester III (three)
T.A. 2021/2022 totaling 186 people and only 1 student who is not active. As
many as 136 students are still declared active because they have fulfilled
their responsibilities as students, namely paying UKT in semester III (three)
or it can be said that as many as 73% of students in the 2020 class are still
in active college status. As for the rest, they fall into the category of
students who are on leave andunregistered (no
registration) for not paying UKT.
Figure 7
Number of Students Registered at SIAKAD
Class of 2020 Semester IV T.A. 2021/2022
Source: SIAKAD 2022
T.A. 2021/2022
Based
on this graph, the number of students from batch 2020 T.A. 2021/2022 numbered
186 people and all of them are registered with SIAKAD which also has a SIAKAD
account. As many as 143 students are still declared active because they have
fulfilled their responsibilities as students, namely paying UKT in semester IV
(four) or it can be said that as many as 77% of students in the 2020 class are
still in active college status. As for the rest, they fall into the category of
students who are on leave andunregistered (no
registration) for not paying UKT.
Figure 8
Number of Students Registered at SIAKAD
Class of 2019 Semester V T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students from class 2019 T.A. 2021/2022 numbered
187 people and all of them are registered in SIAKAD. Meanwhile, there were only
138 students enrolled in SIAKAD. As many as 112 students are still declared
active because they have fulfilled their responsibilities as students by paying
UKT in semester V (five) or it can be said that as many as 60% of students in
class 2019 are still in active college status. As for the rest, they fall into
the category of students who are on leave status.unregistered (not registering) because they don't pay for UKT and non-active
students.
Figure 9
Number of Students Registered at SIAKAD
Batch 2019 Semester VI T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students from class 2019 T.A. 2021/2022 totaling
187 people. While students enrolled in SIAKAD are only 140 people. As many as
116 students are still declared active because they have fulfilled their
responsibilities as students by paying UKT in semester VI (six) or it can be
said that as many as 62% of students in class 2019 are still in active college
status. As for the rest, they fall into the category of students who are on
leave status.unregistered (not registering) because they don't
pay for UKT and non-active students.
Figure 10
Number of Students Registered in Siakad Class of 2018 Semester VII T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students from class 2018 T.A. 2021/2022 as many as
159 people. Meanwhile, there are 114 students enrolled in SIAKAD. As many as 92
students are still declared active because they have fulfilled their
responsibilities as students, namely paying UKT in semester VII (seven) or it
can be said that as many as 58% of students in class 2018 are still in active
college status. As for the rest, they fall into the category of students who
are on leave status.unregistered (not registering) because they don't
pay UKT and non-active students.
Figure 11
Number of Students
Registered at SIAKAD Class of 2018 Semester VIII T.A. 2021/2022
Source: SIAKAD 2022 T.A. 2021/2022
Based
on this graph, the number of students from class 2018 T.A. 2021/2022 as many as
159 people. Meanwhile, there are 116 students enrolled in SIAKAD. As many as 96
students are still declared active because they have fulfilled their
responsibilities as students, namely paying UKT in semester VIII (eight) or it
can be said that as many as 60% of students in class 2018 are still in active
college status. As for the rest, they fall into the category of students who
are on leave status.unregistered (not registering) because they don't
pay for UKT and non-active students.
3.
SIAKAD-Based Student
Services
a. SIAKAD Service
Coordination at Leadership Level
Within the ranks of leadership coordination will
be carried out between leaders starting from the Dean, Assistant Dean to the
head of the study program (Kaprodi). It is
inseparable from SIAKAD itself, the form of service is always coordinated
between leaders. Therefore questions were asked regarding instructions for
using SIAKAD in the campus environment to the leadership and received answers:
Instructions regarding
the use of SIAKAD have been in force since 2017. These instructions were
structurally given to the faculties through the Dean which was handed down to
PD1 to handle the implementation of SIAKAD. And the instruction is being
carried out by the current PD1 (MF). The same thing was also stated by (MRP)
that instructions regarding the use of SIAKAD did exist and were obtained from
the Chancellor's Decree.
The author notes that SIAKAD instructions have
been implemented by each study program based on directives from PD1 as well as
the Chancellor's Decree given to the Dean. The main target for implementing
SIAKAD is students, and the author believes that this instruction is going well
because students have been able to use SIAKAD to record and direct their
academic activities in accordance with applicable regulations. This shows that
the use of SIAKAD has been effective in streamlining academic administration
and ensuring that students can easily access and manage their academic records.
Other questions were also asked regarding
responses regarding the SIAKAD feature that was not used by the lecturer and
the sanctions given and managed to get a response that:
From the given text, it
can be inferred that the Head of Study Program encourages lecturers to use
SIAKAD for teaching and learning activities. However, not all lecturers utilize
the features of SIAKAD and there are no sanctions for lecturers who do not use
SIAKAD. Nevertheless, if a lecturer does not input anything into SIAKAD, their
BKD (Workload Performance Report) will be affected, which can cause problems
for students because the grades will not appear in SIAKAD.
The author notes that despite the availability of
various features in SIAKAD, many lecturers do not use them or only use a few of
them. Additionally, there are no sanctions for lecturers who do not use SIAKAD,
which has become a habit for many. This is problematic for students, as they
must rely on other sources of information and miss out on the benefits of
SIAKAD. Despite the convenience of SIAKAD, the lack of enforcement of its use
may lead to it being viewed as a normal or optional tool rather than a
necessary one. This may negatively impact the primary purpose of SIAKAD, which
is to facilitate academic activities for students.
In addition to these questions, questions related
to controlling values and data input in SIAKAD also need to be
asked for clarity in data input. The response obtained from this question is as
follows:
According to the text,
the control of inputting values in SIAKAD is performed by the SIAKAD operator.
If a lecturer has not inputted a score, PD1 gives an appeal to the SIAKAD
operator to provide a policy of giving a "B" grade according to
academic value rules for FISIP. The value is important for students to make KRS
in the next semester and is always monitored. If students have problems related
to inputting grades, they can change grades at the faculty operator who has the
authority. The head of the study program is responsible for controlling the
data input in SIAKAD by reviewing student data through the study program
operator.
The writer observes that the leadership is always
in control of the inputting of data, especially the grades entered into SIAKAD.
As a result, students who are affected by slow grading by their course lecturer
receive a "B" grade. This control by PD1 has a positive impact on
students because it helps them in future semesters. Although the input values
may not be accurate at first, the grades can be changed later through a number
of procedures.
However, for the current semester and a
requirement for the following semester, these values are under
control due to the policy controls being carried out.
To see the achievement of SIAKAD on the campus,
the researcher asked questions related to the achievement of indicators of
success in SIAKAD. And got the response that:
SIAKAD was successfully
established on campus because the lecturers' BKD was achieved because they
inputted data at SIAKAD and read it at BKD and students were registered at
SIAKAD and the Dikti portal. The achievement
indicator is the achievement of a learning system that is connected between
lecturers and students but also integrated with the education system in
Indonesia (MRP).
Seeing from what was conveyed by PD1 regarding
the success of implementation, the author also emphasizes that these indicators
have been achieved due to the implementation of SIAKAD which has been carried
out and can be utilized by all targeted elements. In SIAKAD all academic
activities, especially students, can be recorded properly, besides that for BKD
lecturers can also be granted the right to use SIAKAD because all PBM processes
carried out can be recorded which will later be read in a system belonging to
the lecturer.
In addition to the things above, sometimes there
are also complaints from lecturers and students regarding the use of SIAKAD
which must be responded to by the leadership so that this question gets the
following responses:
If the lecturer complains about SIAKAD, the
policy taken is that the lecturer can report to the head of study program which
will later be conveyed through a coordination meeting between leaders to find a
way out. And it is planned in the near future to hold socialization and
training for lecturers in using SIAKAD (MF).
Whereas for students, if
there are students who refuse about SIAKAD, it is necessary to provide an
explanation to students because SIAKAD is a regulation from the ministry
leadership for the convenience of student services. Their difficulties can be
reported to the head of the study program and solutions will be given and
assisted as much as possible in order to achieve convenience (MF). (MRP) added
that if students complain about using SIAKAD, socialization will be carried out
to overcome this problem. Meanwhile (TLS) provides a review that if students
refuse to use SIAKAD, there will be socialization about SIAKAD to students so
they can recognize and use it in the teaching and learning process.
These statements were emphasized by the author
based on the facts in the field that many of the author's friends complained
about the presence of SIAKAD. These complaints were obtained because many did
not know how to use SIAKAD because they were not taught about the features in
it, even though outreach to students might be possible. However, in reality
this has not been done so that in the PBM process if a lecturer uses one of the
features in SIAKAD, the result is that many students are confused and complain
because they do not know how to use the features in SIAKAD.
Apart from this, the researcher also wanted to
know about the facilities provided to access SIAKAD in the campus environment
and received a response that:
Currently wifi is only
provided or can be accessed by faculty leaders and study program or faculty
operators. In the future, facilities provided by students will also be held.
However, it must be well planned and being worked on for the next few years
(MF).
From
this explanation it is in accordance with what the researcher feels, that
facilities to access SIAKAD on campus have not been provided and used in
general. Facilities such as wifi can only be accessed
by leaders as well as operators and staff at this Faculty. However, according
to the explanation given, in the future there will be facilities provided to
students in general to be able to access SIAKAD in the campus environment.
b.
The Ability of Lecturers In Using SIAKAD
The ability of lecturers to use SIAKAD is indeed
a measure of the success of SIAKAD itself, therefore the researcher wants to
dig up information about the use of features in SIAKAD by asking whether the
lecturer for the subject concerned uses the features in SIAKAD as a PBM
facility, especially in virtual class features. or don't use it. Which results
in the response that:
Based on the responses
from the surveyed lecturers, it seems that there is a lack of ability among
some lecturers in using SIAKAD. Some of the reasons for this include a lack of
understanding of science and technology, a lack of knowledge or understanding
of SIAKAD due to a lack of socialization regarding its use, and a lack of
mastery of technology by some lecturers. Additionally, some lecturers may be
used to doing PBM manually and find it difficult to switch to using SIAKAD.
It is important to note
that this is not true for all lecturers and some are able to use SIAKAD
effectively. However, it may be necessary to provide training or additional
support for those who are struggling with the technology in order to improve
their ability to use SIAKAD and fully utilize its features for effective PBM.
c.
Utilization of SIAKAD in Academic Services by Students
SIAKAD is generally used as a means of providing
academic services for students. Therefore, the researcher wanted to know
students' responses regarding SIAKAD services by asking questions about
knowledge about the guidelines for using SIAKAD and when to get the guide. From
these questions the researcher got the response that:
Based on the responses of
the students, it seems that there is a lack of consistency in the socialization
and guidance on how to use SIAKAD. Some students reported that they received a
guide during their entrance to college, and it was explained during the PPS
through a webinar. However, others reported that they never received any
guidance or socialization on how to use SIAKAD. Some students also mentioned
that they learned how to use SIAKAD based on what they did or self-taught. It
is essential for the study program to provide consistent guidance and
socialization to ensure that students can use SIAKAD optimally.
From the explanation above, the author also
emphasizes that there has never been an explanation or socialization of
guidelines related to the use of SIAKAD either from the faculty or the study
program. Unlike the 2020 and 2021 class students who have received a little
guidance during the webinar. The 2018 and 2019 students did not get this at the
start because they were in a transition period from manual to completely
digital, such as using SIAKAD. Even though socialization has been given, in
fact the ability to use SIAKAD cannot be said to be good either considering the
backgrounds they have are different.
In addition, researchers also want to know about
the obstacles or problems faced by students in SIAKAD and get responses:
The main problems with
SIAKAD include server downtime or web errors, errors in inputting values, and
lack of recommendation for using all the items in the academics feature. While
some students can use the academics feature properly, not all items are used.
Similarly, the virtual class feature is only used for lecture materials, course
assignments, and announcements. Some students also face slow response times
when uploading assignments, which can be frustrating. However, the academics
feature generally runs smoothly, and some students use other features outside
of SIAKAD to get information, especially for those who don't understand SIAKAD
or don't have access to it.
From the explanation above, the constraints
experienced by the informant have also been experienced by the author. Starting
fromserver Whichdown because many access the page to the point where there are errors
in entering grades which give difficulties to students later. Error caused byserver Whichdown accessible again in a few moments. However, for other problems
such as problems in making KRS or repairing values, it can only be overcome by
visiting the operator and asking for help in solving these problems which
require time and effort to be able to solve the problems encountered.
In connection with the use of SIAKAD which
requires a set of tools and internet access assistance. The researcher wants to
see how students respond to supporting facilities in using SIAKAD, especially
when they are on campus. From these questions the researchers managed to get
answers simultaneously that:
It is necessary to
procure supporting facilities related to the use of SIAKAD such as the
availability of free Wifi for students on campus and
supporting equipment such as computers (MK and Y students class of 2019, ASF
and TB students of class of 2018, N and S students of class of 2020 and E and J
students of class of 2021) .
Based on the results of observations, the
researchers confirmed that the lack of adequate facilities in the campus
environment, such as the absence of tools or computers as well as the internet
or wifi network provided by the campus, made students
feel difficult in accessing SIAKAD, especially for those who did not use SIAKAD
for the reason that there were no facilities that could be used. . Indeed, in
each study program, especially the Office Administration Management study
program, supporting facilities such as the availability of computers and wifi networks are needed to support the use of SIAKAD,
especially in the campus environment.
For future improvements to SIAKAD, researchers
want to find out whether SIAKAD makes it easier for students to deal with
academic administration and what are the hopes of future students regarding the
use of SIAKAD and get the following responses:
In summary, while SIAKAD
provides convenience to students, there is a lack of socialization and
education regarding its features and benefits. Some students may not know about
SIAKAD and it is important for service providers to be patient with them. It is
also important for the campus to be open about SIAKAD supporting facilities and
for the features in SIAKAD to be used properly for the benefit of students.
Despite some obstacles, SIAKAD makes it easier for students to carry out their
academic activities. There is hope that the server in SIAKAD can be improved
and that the use of features in SIAKAD is optimized to provide maximum
convenience for students.
In summary, SIAKAD has facilitated the PBM
process for students by providing easy access to grades and other features.
However, many students are not aware of all the benefits of SIAKAD due to a
lack of socialization by the study program. The researchers emphasize the
importance of socialization to increase the use of SIAKAD and to ensure that
students are aware of its full potential. Students are enthusiastic about using
SIAKAD, but they need more information and guidance to use all its features
effectively.
d.
SIAKAD Service Responsibilities By Faculty Operators
SIAKAD services on campus are also the
responsibility of faculty operators. Here the researcher wants to see how the
faculty operators respond to the implementation of SIAKAD on the FISIP Uncen campus. And faculty operators respond that:
In summary, SIAKAD has been implemented in FISIP
campus and has been proven to be helpful for academic administration. It
reduces the workload of employees and simplifies processes for students such as
course registration and UKT payment. However, some students are less
enthusiastic about using SIAKAD even though it has more functions than just
making KRS and viewing grades. Input errors in grades sometimes occur due to
the lecturer's lack of SIAKAD proficiency, but the faculty has policies in
place to address this issue. Overall, SIAKAD is a useful tool for academic
administration and its implementation on the FISIP campus runs smoothly.
In addition, the researcher also asked questions
about the authority to input values in SIAKAD and received the
following responses:
According to the text, it is the responsibility
of the lecturer to input the grades of their own courses. However, some
lecturers may not be proficient in using SIAKAD and may delegate this task to
the operator. If the deadline for grade submission is missed, the faculty will
assign a default grade of "B" to enable students to register for
courses in the following semester. Students can request a grade change by
presenting their DPNA or course card, or by obtaining a note from the lecturer.
Input errors may occur due to mistakes made by the study program operator, and
only the faculty operator can correct such errors.
Grades are the rights of students obtained during
the current semester. It is true that during the lecture period the writer also
often knew that the value was inputted by the operator, not the lecturer
concerned. The lecturer gives the DPNA to the operator, who then inputs the
value for the operator.
The input of grades by the operator is done
because some lecturers are not inputting the grades themselves due to various
reasons. This sometimes leads to errors in the input of grades, which can cause
inconvenience to the students. They have to approach the operator to rectify
the errors, which can be time-consuming and difficult, especially for students
who have to travel to a different location to reach the study program. This
problem can be avoided if the lecturers themselves input their grades into the
SIAKAD system, which will also reduce the workload of the operators.
In addition, the researcher also wanted to ask
questions regarding the progress of using SIAKAD in each study program and the
expectations of study program operators for SIAKAD in the future and get a
response that:
APK Study Program is a
relatively good study program among other study programs, seen from the
deadline for inputting data in SIAKAD. With SIAKAD, the operator's workload is
made easier because the operator can monitor the data and grades that have been
input as well as the number of students who have registered only through the
account they hold. In the future, it is hoped that socialization regarding
SIAKAD can be carried out by study program operators in order to provide
knowledge to users or students (AA).
The Office Administration Management Study
program has an advantage in terms of time efficiency, as the data input by the
operator is relatively fast compared to other study programs. This ensures that
the data needed for student completeness can be fulfilled without any
obstacles. However, it is noted that many students are not fully utilizing
SIAKAD, as they tend to only use it to make KRS and view grade transcripts,
despite the fact that SIAKAD has more functions beyond these features.
e.
SIAKAD Service Responsibilities By Study Program Operators
SIAKAD services on campus are also the
responsibility of study program staff or operators as SIAKAD operators in study
programs. Here the researcher wants to see how the study program operators
respond to the use of SIAKAD which has been applied to the Office
Administration Management Study Program and gets a response that:
SIAKAD is very good
because it has been implemented at UNCEN because before there was SIAKAD many
students had not paid for UKT but could still attend lectures. Now with SIAKAD
it can be seen which students are able to take part in lectures (making KRS)
and which are not because it will automatically be included in the data of
students who do not pay for UKT (TN).
The researchers have found that the application
of SIAKAD is beneficial in reducing the workload of employees and simplifying
administrative tasks for students. By using SIAKAD, students no longer need to
manually create their KRS and can easily enroll in courses by clicking on them
through the SIAKAD page. Additionally, paying for UKT is also made easier as
the system automatically reads the payment and eliminates the need for physical
proof of payment. This also allows for easier monitoring by operators as they
can directly supervise which students are able to attend lectures in the
semester.
In addition, the researcher also wanted to see
whether socialization had been carried out by the study program correctly and
the obstacles that might be faced by study program operators related to SIAKAD.
The result is that the study program operator responds that:
Socialization regarding
SIAKAD to students is carried out in the class of 2020 during PPS and the
authority regarding socialization must be approved by the leadership. The
obstacle in creating a Student SIAKAD account is due to the incomplete biodata
input in SIAKAD. Entering complete data in SIAKAD makes it easy to create an
account to get a username and password to access SIAKAD. In addition, another
obstacle is students who do not understand technology and do not know how to
use SIAKAD which should be given an introduction through outreach to students
(TN).
The author highlighted that socialization had
indeed been conducted for the 2020 class, who had used SIAKAD for academic administration
since the beginning. This was due to SIAKAD's implementation in the study
program since 2019, making it mandatory for 2020 students to use it. However,
the ease of providing socialization did not have a positive impact on students
because it was only carried out at the beginning. Therefore, many students
still faced difficulties accessing SIAKAD. Additionally, operators often
encounter issues where students are unable to log in to their SIAKAD accounts,
requiring them to find solutions to address the underlying problems.
Another thing to do with operators is value. In
which the researcher asked questions regarding the authority to input values
in SIAKAD and was given the following responses:
While it is the
lecturer's responsibility to input grades according to established norms,
operators can assist lecturers in this task, especially if the lecturer is
occupied or unfamiliar with SIAKAD. In cases where the input limit has been
exceeded and grades have not yet been entered, operators can enter the grades
using their own account. Failure to submit grades to the operator may result in
faculty policy grades, typically a "B". Input errors may occur if the
lecturer is unfamiliar with the proper method of entering grades, which should
include all grades, such as assignment scores, midterms, and final exams, in
SIAKAD (TN).
Lecturers are authorized to assign grades based
on students' performance, but often delegate the task of entering these grades
into SIAKAD to an operator. This delegation goes against the lecturer's
obligation to input grades for their course. Delayed grade inputting due to the
lecturer's lack of personal input can result in students receiving
"B" grades based on faculty policy instead of their actual
performance. This delay can disadvantage students since their grades do not reflect
their actual performance, even though they can be corrected using the proper
procedures later on.
In addition, the author also wants to know how
the procedure is related to leave, if students want to take time off and get a
response that:
Students themselves can
apply for leave through SIAKAD without the need to report and come to the
academic section at the faculty. To activate the leave, they only need to show
proof of payment of the next semester's tuition fee (TN).
Based on what was said, it was explained that
leave can be done directly through SIAKAD without the need for the student
concerned to come to campus to report. For this reason, if students want to
reactivate students, they only need to pay for the UKT for the following
semester and it is enough to bring proof of payment and show it to the study
program operator, the operator will immediately set up the system to reactivate
students who are taking the leave.
CONCLUSION
The
SIAKAD system has been implemented on the FISIP campus since 2019, and the majority
of students have registered and have an account. The system has many benefits
for both students and lecturers, but some features are not being fully utilized
due to the lack of technological proficiency among some lecturers and the
absence of socialization about SIAKAD usage. Problems can arise due to the
system itself, operator errors, and student lack of knowledge about SIAKAD.
Additionally, there are issues with the lack of supporting facilities on
campus, which can negatively impact the system's functionality. Overall,
improvements to the system and socialization efforts are necessary to ensure
that SIAKAD can be utilized to its full potential in the future.
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Terianus Luther Safkaur
(2023) |
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First publication right: Asian Journal of Engineering, Social and Health (AJESH) |
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This article is licensed under:
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