Asian Journal of Engineering, Social and Health
Volume 1, No. 1
October 2022 - (27-35)
p-ISSN: XXXX-XXXX
e-ISSN: XXXX-XXXX
The Effect of Marketing Strategy on
Purchase Decisions for Trucks at Astra Ud Trucks
Lampung Branch
Zulkarnain, Ayi Ahadiat
Faculty of Economics and Business, Universitas Lampung, Indonesia
Emails: zul3408@gmail.com, ayifebunila13@gmail.com
ABSTRACT:
In the current era of globalization, marketing is very
important, given the amount of competition that occurs between companies
fighting to win consumers in every line and segmentation of consumers in a
sales area. Marketing is one of the aspects that encourage the increase in
sales volume of a company so that the company's goals are achieved. One
strategy that can be done to increase sales is a marketing mix strategy or
marketing mix consisting of product, price, promotion
and distribution strategies. The purpose of this study was to determine the
effect of marketing strategy (product, price, promotion
and distribution) on the Purchase Decision of Trucks at Astra UD Trucks Lampung
Branch. This research is a quantitative method research with the type of survey
research using a questionnaire. Based on the results of the tests carried out,
it is known that all independent variables consisting of product, price, promotion and distribution have a positive and significant
effect on the dependent variable, namely the purchase decision of Astra UD
Truck Lampung products. Meanwhile product, price and distribution partially
have a positive effect on consumer purchasing decisions on Astra UD Truk Lampung products and partially promotions do not have
a positive and significant impact on consumer purchasing decisions on Astra UD Truk Lampung products. Based on this research, it is also
known that price is the variable that has the greatest influence on consumer
purchasing decisions for Astra UD Truck Lampung products.
Keywords: Marketing
Strategy, Purchase Decision, UD Truck Lampung.
Article History
Received : 20 September 2022
Revised : 25 September 2022
Accepted : 05 October 2022
DOI :
INTRODUCTION
In the current era
of globalization, marketing is very important, given the amount of competition
that occurs between companies fighting to win consumers in every line and
segmentation of consumers in a sales area. Marketing is one of the aspects that
encourage the increase in sales volume of a company so that the company's goals
are achieved. Consumers often make purchasing decisions by looking at the
marketing aspects of an item or service carried out by a goods or service
company. Therefore, knowledge about marketing is very important for companies
to attract consumers to consume the goods or services we sell.
Science and
technology in the field of transportation is always developing, in line with
that, vehicles, especially cars as a means of transportation, are also
experiencing development. The number and types of cars on the market are
increasing in number, which causes competition among car manufacturers to
become more intense, as well as competition among car dealers.
In connection with
the above developments and economic growth and changing times, the behavior of consumers,
especially car users, has also changed. This requires the ability of marketing
personnel to find out how consumer behavior is as a reference for making
corrections, improvements and innovations in order to
win product marketing competition.
Companies to
maintain their survival are often faced with the problem of the difficulty of
seizing market share, this is due to the increasingly complex behavior or
attitudes of consumers towards products, especially their ever-changing tastes (Mohamad,
2016). In addition, due to competition between fellow
providers of goods and services. This is a challenge for companies, especially
production and marketing managers to be able to overcome these problems. Every
company, especially in the marketing department, must be able to market the
products or services offered to the public.
In this case,
marketing supports the company based on the marketing concept to be able to
determine a marketing strategy that leads to the actual target market.
Likewise, the changes that occur in these factors cannot be known in advance
with certainty. The term strategy comes from the Greek, namely strategy which
means the art or science of becoming a general. The concept of military
strategy is often used and applied in the business world which follows the
chosen environment and is a guideline for allocating resources and efforts of a
company.
In
order for the company to
remain able to compete with other companies that sell similar products, the
company's management must be able to manage the company well, so that consumers
or customers do not switch to other companies and make repeat purchases
continuously. For this reason, companies are required to better understand all
the needs and desires of consumers or companies must be able to create products
that suit the needs and desires of consumers. In addition, good marketing is
also needed so that existing consumers become loyal and do not switch to other
companies. The marketing concept states that the key to achieving company goals
is satisfying consumer needs and desires (Suyanto,
2007). One form of marketing strategy that can influence
truck buying decisions is the use of a marketing mix strategy that includes
products, prices, distribution channels and promotions.
Commercial
vehicles, especially trucks, play an important role in various business sectors
in Indonesia, one of which is the logistics sector and the plantation sector.
Indonesia has a large plantation area and has various types of plantations,
such as oil palm, cassava and timber plantations. This
plantation sector affects the sales of trucks, especially the medium-duty truck
class, such as cold diesel. Trucks have an important role in the distribution
of agricultural products from plantations to factories, so that the truck sales
segment in Indonesia is plantation entrepreneurs in Indonesia as well as the
logistics sector and other sectors that require vehicles to distribute their
goods.
According to (Hasrina,
2017) in her research entitled The Effect of Marketing
Mix on Toyota Yaris Car Purchase Decisions at PT. Hadji Kalla
Urip Sumoharjo Branch in
Makassar City found that the independent variables, namely the marketing mix
(Product, Price, Distribution and Promotion) together had a positive and
significant effect on purchasing decisions and it was known that the product
was the most influential variable on purchasing decisions.
Based on the
results of these studies, the researchers want to know more about the influence
of marketing strategies on purchasing decisions. This certainly attracts
researchers to conduct research in an effort to
further examine the influence of marketing strategies on customer purchasing
decisions.
RESEARCH
METHODS
The
type of research used in this research is quantitative method research with
survey research type. Quantitative methods can be interpreted as research
methods based on the philosophy of positivism, used to examine certain
populations or samples, data collection using research instruments, data
analysis is quantitative/statistical, with the aim of testing established
hypotheses (Sugiyono, 2012).
Survey
research method is a quantitative research method used to obtain data that
occurred in the past or present, about beliefs, opinions, characteristics,
behavior, variable relationships and to test several hypotheses about
sociological and psychological variables from samples taken from certain
populations, data collection techniques with observations
(interviews/questionnaires) that are not in-depth and research results tend to
be generalized (Sugiyono, 2012).
According
to (Sugiyono, 2012) the object of research is an attribute, nature or value
of a person, object or activity that has a certain variation set by the
researcher to be studied and then drawn conclusions. In this study, the object
of research is the marketing strategy of Astra UD Truck which is focused on
purchasing decisions for consumers or users of Astra UD Truck Lampung trucks.
This research was conducted to examine the marketing strategy and consumer
purchasing decisions and the magnitude of the influence of the marketing
strategy on consumer purchasing decisions on users of Astra UD Truck Lampung
car products.
The
data collection method in this study used a questionnaire which is a method of
collecting data by asking written questions that are arranged systematically to
the respondents. Now (2017) a questionnaire is a pre-formulated written
question in which respondents will record their answers, usually in clearly
defined alternatives. This questionnaire will be given directly by the
researcher through the distribution of online questionnaires using google
forms, which are distributed through social media such as Instagram, Whatsapp, Line, and Facebook. In this study, the researcher
used an online questionnaire method (google form) which was distributed through
various social media.
Reliability
Test is a tool to measure a questionnaire which is an indicator of a variable
or construct (I. Ghozali, 2016). A questionnaire is said to be reliable or reliable if a
person's answer to the statement is consistent or stable from time to time. The
reliability test in this study uses the Cronbach's Alpha coefficient with the
help of SPSS 23. The reliability test is shown by the Cronbach Alpha
coefficient and can be processed with the help of SPSS 23.A if there is a
statement that has the value of the Croanbach Alphaif item deleted greater than the Croanbach
Alpha then the statement is not reliable and further testing should be carried
out. The test results are said to be reliable if Croanbach's
alpha > 0.6 and Croanbach's alpha value is greater
than Croanbach's alpha if the item is deleted (I. Ghozali, 2016).
The
data normality test aims to test whether the model in the regression, confounding
variable or residual has a normal distribution. A good regression model is one
that has a normal distribution or is close to normal. The method that can be
used to test whether the confounding variable or residual has a normal
distribution is by performing the Kolmogorov-Smirnov test on the tested model
which is calculated using the SPSS version 21.0 application. In the SPSS
version 23 application to find out whether the data is normally distributed or
not, it can only be seen on the Asymp line. Sig (2-tailed).
If the value is less than the specified significance level, for example 0.05 or
5%, then the data is not normally distributed. And vice
versa, if the value of Asymp. Sig is more than
or equal to 0.05 or 5% then the data is normally distributed.
According to (Sugiyono, 2012),
explaining simple linear regression analysis is based on a functional or causal
relationship of one independent variable with one dependent variable. Simple
linear regression analysis was used to test the nature of the causal
relationship between the independent variables (X) which in this study were
product, price, distribution and promotion to the
dependent variable (Y) in this study the purchase decision, which was
formulated in the following equation:
Y = a + β1X1 + β2X2 +β3X3
+β4X4 + et
Information:
Y : Buying decision
a : Constant
β1-β4 : Regression coefficient of
each variable
X1 : Product
X2 : Price
X3 : Distibution
X4 : Promotion
et : error term
The t-test aims to determine
the effect between the independent variable and the dependent variable partially.
To find out whether there is a significant effect of each independent variable,
namely: Packaging on one dependent variable, namely Purchase Interest, the
significant value of t is compared to the degree of trust. If sig t is greater
than 0.05 then Ho is supported. And vice versa if sig t is less than 0.05 then
Ho is not supported. If Ho is not supported, it means that there is a
significant relationship between the independent variable and the dependent
variable (Imam Ghozali, 2011a).
The criteria in the partial test (t test) can be seen as follows:
According to (Imam Ghozali, 2011b)
the coefficient of determination (R2) serves to measure how far the model's
ability to explain the variation of the dependent variables. The value of the
coefficient of determination is between 0 and 1. The small value of R2
indicates the ability of the independent variable to explain the very limited
variation of the dependent variable. A value close to 1 means that the
independent variables provide almost all the information needed to predict the
dependent variable.
RESULTS AND
DISCUSSION
Astra UD Trucks is one of
the companies that supply trucks in Indonesia. Since 1984, Astra UD Trucks has
been the official distributor of Nissan Diesel in Indonesia. Astra UD Trucks
has always been committed to providing leading transportation solutions through
continuous product and service innovation. ASTRA UD Trucks' innovative products
and services meet every challenge in the Indonesian trucking industry (Astra
International UD Trucks Sales Operation, 2022).
Astra UD Trucks started in
1984 as the official distributor of Nissan Diesel in Indonesia under the Astra
Nissan Diesel brand. Over time, Nissan Diesel was able to become one of the heavy duty providers from Japan that dominated the
Indonesian market. This condition is also used as a milestone to provide the
best service to Nissan Diesel customers. One of them is through the HERAN
service package (Hemat Lebaran)
during October to November 2006. This service offers repairs or maintenance at
attractive prices for any engine modification. This service also includes a
brake and clutch package which is provided at a very friendly price. To meet
consumer demand for reliable and fuel-efficient vehicles at that time, in early
2007, Nissan Diesel Euro 2 was introduced as a more efficient and
fuel-efficient product (Astra International UD Trucks Sales Operation, 2022).
Based on the table above, all of the statement items were answered positively by the
respondents and the number was above 50% for each question. This indicates that
respondents consider Astra UD Truck Lampung products to have a good and
reliable image. In each item a statement regarding performance, service life, ease
of maintenance. The beauty of the design and good quality, entirely no one
answered disagree or strongly disagree or 0% of all respondents. Even those who
answered neutrally on each question item were entirely below 8% or 8
respondents out of a total of 100 respondents. this illustrates that almost all
respondents rate the products owned by Astra UD Truk
Lampung well.
Based on the table above, we
can see that consumers who buy Astra UD Truck Lampung products are overall
satisfied with only 1 person disagreeing that the decision to buy Astra UD
Truck Lampung products is the right decision. Meanwhile, 91% of respondents
agree and strongly agree that the purchase of Astra UD Truck Lampung products
that they made was the right decision. Meanwhile, from the four statements
given, we can see indications that consumers buying Astra UD Truck Lampung
products feel satisfaction and pride and want to repurchase Astra UD Truck
Lampung products.
The F statistical test is
used to determine whether the independent variable (X) simultaneously has a
significant or insignificant effect on the dependent variable (Y) with a value
of = 5%. The results of the F test can be presented as follows.
This test can be performed
as follows:
H0 : β1 = β2= β3= β4= β5= β6= β7 = 0 (there is no
significant effect of independent variables on the dependent variable)
Ha : β1 ≠ β2 ≠ β3 ≠ β4 ≠ β5 ≠ β6 ≠ β7 ≠ 0 (there
is at least one independent variable that has a significant effect on the
dependent variable)
The criteria for accepting
and rejecting the hypothesis are when F count F table, the null hypothesis (H0)
is accepted and the hypothesis a (Ha) is not accepted.
This holds true on the contrary that if F count F table
then the null hypothesis (H0) is rejected and the hypothesis a (Ha) is
accepted. Based on the tests carried out, the F table data was 2.20 and F
arithmetic was 35.986.
Referring to the existing
criteria, it can be concluded that F arithmetic > F table (35.986 > 2.20)
and with this, H0 is not accepted and Ha is accepted.
This means that simultaneously the independent variables have a significant
effect on the purchase of Astra UD Truck Lampung products.
The results of this study
indicate that the majority of buyers of Astra UD Truck
Lampung products are entrepreneurs who reach 59%. Meanwhile, private employees
are 19%, others are 18% and civil servants are 4%. This indicates that most of
the respondents are buyers of Astra UD Truk Lampung
products for their business purposes. The majority of buyers of Astra UD Truck
Lampung products, 65% are Bachelors or S1. This also
indicates that the results or answers to the questionnaire given by the
respondents are answers that can be said to be academically good. In this
study, there were also no respondents with elementary and junior high school
education backgrounds, so the results given were categorized as good answers
because it was certain that the respondents understood the questions well.
The promotion itself when
looking at the results of the calculations carried out shows that the promotion
variable has a t-count value of 0.452 < from the t-table value of 1.6616
with a significance of 0.652. These results mean that promotion does not have a
positive effect on purchasing decisions for Astra UD Truck Lampung products.
This of course can be used as a reference that the promotions carried out by
Astra UD Truk Lampung need to be reviewed. Do not let
the promotion budget issued is not commensurate with the results obtained
because in this study it was found that promotion on purchasing decisions
proved to have a negative effect. These results are not in line with (Wangko, 2013)
which states that the results of the study show that product, price, place, and
promotion have a positive and significant influence on the purchase decision of
a Panther car at PT. Astra International Tbk-Izuzu
Manado.
This study also shows that
Astra UD truck Lampung has a marketing strategy that includes product, price, place and promotion is in a good position. This is evident
from the available data that the company's sales also experience an increase
over time, even though it fell during 2020. The increase in sales shows that
the marketing strategy implemented is on the right track. The marketing
strategy carried out is illustrated in the percentage increase compared to the
quantity of promotions carried out.
Referring to the theory
which states that a product can be said to be of quality if the product is able
to meet consumer needs, in this case it is clear that quality
is the result of interaction between producers and consumers. Consumers who
determine the limits are producers trying to reach these limits through the
production stage. If the desired quality has not been achieved, then the
producer will try to improve the process so that in the next process the
product quality can be increased until it reaches the desired limits. This
research shows that UD Truck Lampung products are proven to be of high quality
because in general they are able to positively
influence consumer purchasing decisions.
CONCLUSION
Based
on this research, it is also known that price is the variable that has the
greatest influence on consumer purchasing decisions for Astra UD Truck Lampung
products. Suggestions that can be given in this study include the following:
Astra UD Truk Lampung needs to maintain the given
price because it is proven to be the biggest determinant of consumer purchasing
decisions. Astra UD Truk Lampung needs to review the
promotions carried out because in this study it is known that promotions have a
negative influence. Astra UD Truk Lampung must pay
close attention, lest the promotion costs incurred only burden the budget
without providing commensurate returns to sales. This is because although it is
not the variable with the greatest influence, distribution also influences the
repurchase of the products sold. For further research to be able to explore
other variables that are not included in this study, so that the results
obtained can be broader.
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Zulkarnain, Ayi Ahadiat (2022) |
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First publication right: Asian Journal of Engineering, Social and Health (AJESH) |
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