Implementation of Web Based (Sisrute) Application Patient Referral From Public Health Center in Pamekasan

Abstract

Health service referrals are a form of health service that regulates the delegation of duties and responsibilities for health services with the aim of healing and restoring the patient's health status. One important aspect in human life is health referrals which require fast, practical, efficient and accurate and reliable information. The purpose of this study was to determine to what extent the implementation of the web-based community health center patient referral application (SISRUTE) in Pamekasan can overcome obstacles in medical referrals, making it easier for health workers to optimize health services. The method used in this research is a qualitative approach which is defined as a research procedure that produces descriptive data which aims to reveal the in-depth meaning behind a phenomenon. Data were collected using Purposive Sampling with in-depth interview techniques by asking 13 questions consisting of 8 nurses and 5 midwife accompanied by 1 Triangulator, head of the Pamekasan district referral department. Data collection techniques use observation, interviews, documentation and case studies. From the results of this research it is known that the implementation of the use of the integrated referral system application (SISRUTE) in Pamekasan district for individual health service referrals can improve the quality, coverage, effectiveness and efficiency of integrated health services with the help of supporting facilities and infrastructure as well as the ability of human resources to operate, and with the web referral application, health workers feel that it is very helpful in speeding up patient referrals to the next level of health facilities.