Utilization of BPJS Health Services Reviewed from the Public Perception

Authors

  • Irma Finurina Mustikawati Universitas Muhammadiyah Purwokerto, Purwokerto, Central Java
  • Endang Sutisna Sulaeman Universitas Sebelas Maret, Surakarta, Central Java
  • Achmad Arman Subijanto Universitas Sebelas Maret, Surakarta, Central Java
  • Suminah Suminah Universitas Sebelas Maret, Surakarta, Central Java

DOI:

https://doi.org/10.46799/ajesh.v3i4.288

Keywords:

Vulnerability Perception, Severity Perception, Benefit Perception, Barrier Perception, Service Benefit

Abstract

This study aims to investigate community perceptions of the utilization of BPJS health services, focusing on perception of vulnerability, perception of severity, perception of benefits, and perception of obstacles. Quantitative methods with a descriptive approach were used in this study. All BPJS health participants who received treatment at Prof. Hospital under Dr. Margono Soekarjo Purwokerto became the study population. The results showed an influence between the perception of vulnerability, perception of severity, and perception of vulnerability on the behavior of BPJS health participants in utilizing health services. However, there is no influence between the perception of benefits on the behavior of BPJS health participants in utilizing health services.

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Published

2024-04-20

Issue

Vol. 3 No. 4 (2024): Asian Journal of Engineering, Social and Health

Section

Articles

License

Copyright (c) 2024 Irma Finurina Mustikawati, Endang Sutisna Sulaeman, Achmad Arman Subijanto, Suminah Suminah

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