The Role of Information Processing and Digital Supply Chain Technology in Supply Chain Resilience through Supply Chain Risk (Management in Manufacturing Companies in DKI Jakarta)

Abstract

The 2019 COVID-19 pandemic highlighted the importance of supply chain resilience in the face of global disruptions. Supply chain disruptions caused by isolation measures during the pandemic triggered market turmoil, logistical uncertainty, and reduced production capacity, which sometimes led to shutdowns. In this context, research on supply chain resilience is crucial to prepare companies for future disruptions. This research aims to examine the impact of supply chain resilience on supply chain continuity in manufacturing companies in DKI Jakarta, focusing on the role of digital supply chains, information processing capabilities, and supply chain risk management. This research method uses a quantitative approach. Data were collected from 300 respondents in the basic and chemical industry, miscellaneous industries, and consumer goods sectors through purposive sampling techniques. The analysis was conducted using Structural Equation Modeling (SEM) to identify the relationship between variables. The results showed that supply chain resilience has a significant positive influence on supply chain continuity. In addition, digital supply chains, information processing capabilities, and effective supply chain risk management were shown to support supply chain resilience in the studied sectors. The implication of this research is that it is important for companies to invest in digital technology, develop better information processing capabilities, and implement effective risk management to strengthen their supply chain resilience and continuity in the face of future global uncertainty.